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Troopr Projects
Install Troopr
Install from Troopr website
Install From Slack App Directory
Get Started
Get Started for administrators
Setup Jira Connection
Connect to Jira cloud
Connect to Jira Server / DC
Verify your Jira account
Map Slack users to Jira accounts
Add Troopr to Slack channel
Create Issues in Slack
Emoji Actions
Command actions
Task It message action
Global Shortcut
App Home Button
Auto create issues
Customize issue creation behavior
Update issues in Slack
Launcher
Comment It
App Home buttons
Commands
Preview issues in Slack
Customize issue message
Sync Jira issues with Slack
Text sync and Image sync
Channel Sync
Get notifications
Channel Notifications
Personal Notifications
Emoji actions
Enable Guest Access
Project Restrictions
Use Slack dashboard
Support Slack grid
Changelog
What's new
What's new - 2020
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Get Started for administrators

Troopr projects connect Jira software projects to Slack so you can manage all your Jira projects directly in Slack.

1. Connecting Jira and Troopr

If you are not already connected to Jira, please read here about connecting your Jira Cloud or Jira Server to your Slack workspace.

You can get started by first inviting Troopr to a Slack channel. If you already invited Troopr to your channel during the onboarding process, you can skip this step.

2. Invite Troopr to Channel

Invite Troopr to a channel by typing the following command

/invite @Troopr Assistant

You will receive a welcome message:

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Click on the " Onboard Troopr" button and select "Project Channel" option to set up the channel:

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Provide defaults for Issues creation and listing in the channel (these could be changed during Issue creation). You can choose to set up the channel only for Issue preview as well.

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3. Locate the Troopr Assistant app (one time)

If you can’t find Troopr under the App’s section on your Slack workspace, click on the Add App in the Slack sidebar and search for Troopr Assistant. Select Troopr so that it will start showing up under the Apps in Slack.

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Try Troopr Features:

  • Issue Preview (Unfurl)

In any channel where Troopr is added, Troopr will automatically unfurl any issue mentioned by the issue key or URL. Read more here. 

  • Two-way sync 

Troopr supports 2-way real-time updates of Jira issues in Slack channels. This feature works with both Jira Software issues and Jira Service Desk tickets. Read more here. 

  • Notifications 

Configure channel or personal notifications for specific events at specified frequency. Read about channel notifications here. Read about personal notifications here.  

  • Message Actions 

Trigger a Troopr action on a Slack message using message actions. Read more here. 

  • Emoji Actions 

Use emojis to create or update Jira issues from Slack. Read more here. 

  • Commands 

Invoke Troopr from anywhere in Slack to perform key Jira actions. Read more here. 

  • Slack Dashboard 

View issues assigned to you directly in Troopr App home in Slack. Read more here. 

  • Workflow Steps

Build automations with Jira easily with Troopr workflow. Read more here. 

  • Guest facilitation

Allow unverified users (users who are yet to connect their Jira account) to create, take action and comment on Jira issues. Read more here.

  • Remind users to verify their account 

Verifying a Jira account is a one-step process and the administrator can  send reminders to all unverified users in one click. Read more here.

  • Add people to try Troopr

Invite team members to try Troopr by sending an email. 

  • Administrator privileges

Check out the privileges exclusive to workspace administrators and also channel administrators. Read more here. 

Other Links

Setup Async Check-ins 

Setup Reports and Nudges

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TABLE OF CONTENTS
1. Connecting Jira and Troopr
2. Invite Troopr to Channel
3. Locate the Troopr Assistant app (one time)
Try Troopr Features:
Other Links