Get Started for administrators

Troopr projects connect Jira software projects to Slack so you can manage all your Jira projects directly in Slack.

If you are not already connected to Jira, please read here about connecting your Jira Cloud or Jira Server to your Slack workspace.

You can get started by first inviting Troopr to a Slack channel. If you already invited Troopr to your channel during the onboarding process, you can skip this step.

Invite Troopr to a channel by typing the following command

/invite @Troopr Assistant

You will receive a welcome message:

Click on the " Onboard Troopr" button and select "Project Channel" option to set up the channel:

Provide defaults for Issues creation and listing in the channel (these could be changed during Issue creation). You can choose to set up the channel only for Issue preview as well.

If you can’t find Troopr under the App’s section on your Slack workspace, click on the Add App in the Slack sidebar and search for Troopr Assistant. Select Troopr so that it will start showing up under the Apps in Slack.

In any channel where Troopr is added, Troopr will automatically unfurl any issue mentioned by the issue key or URL. Read more here. 

Troopr supports 2-way real-time updates of Jira issues in Slack channels. This feature works with both Jira Software issues and Jira Service Desk tickets. Read more here. 

Configure channel or personal notifications for specific events at specified frequency. Read about channel notifications here. Read about personal notifications here.  

Trigger a Troopr action on a Slack message using message actions. Read more here. 

Use emojis to create or update Jira issues from Slack. Read more here. 

Invoke Troopr from anywhere in Slack to perform key Jira actions. Read more here. 

View issues assigned to you directly in Troopr App home in Slack. Read more here. 

Build automations with Jira easily with Troopr workflow. Read more here. 

Allow unverified users (users who are yet to connect their Jira account) to create, take action and comment on Jira issues. Read more here.

Verifying a Jira account is a one-step process and the administrator can map all unverified users. Read more here.

Invite team members to try Troopr by sending an email. 

Check out the privileges exclusive to workspace administrators and also channel administrators. Read more here. 

Setup Async Check-ins 

Setup Reports and Nudges