The easiest and most popular way to create requests in Slack. Users can simply drop an emoji on any Slack message and convert it into a Jira ticket.
Make sure Troopr is invited to the channel for emoji actions to work. Troopr allow users to use the default ticket emoji or administrators can create custom emoji for the team.
Add the 🎫 (:ticket:) emoji to a Slack message to convert it to a Jira issue. If additional information is needed, Troopr will open the issue creation form.
Check this feature in Webapp,
Go to Troopr webapp> Settings> Under Workspace profile->Emoji Action > 🎫:ticket:
Workspace administrators can create custom emoji actions for the whole team. To see the list of emoji actions available Go to Troopr webapp> Settings> Under Workspace profile->Emoji Action
For workspace administrators: To create and customize emoji actions, read more here.