Website logo
Chat with usSign upLoginPricingWebsite
Home
HelpDesk
Wiki
Projects
Reports
Check-ins
Navigate through spaces
⌘K
Troopr Projects
Install Troopr
Install from Troopr website
Install From Slack App Directory
Get Started
Get Started for administrators
Setup Jira Connection
Connect to Jira cloud
Connect to Jira Server / DC
Verify your Jira account
Map Slack users to Jira accounts
Add Troopr to Slack channel
Create Issues in Slack
Emoji Actions
Command actions
Task It message action
Global Shortcut
App Home Button
Auto create issues
Customize issue creation behavior
Update issues in Slack
Launcher
Comment It
App Home buttons
Commands
Preview issues in Slack
Customize issue message
Sync Jira issues with Slack
Text sync and Image sync
Channel Sync
Get notifications
Channel Notifications
Personal Notifications
Emoji Markers
Enable Guest Access
Project Restrictions
Support Slack grid
Changelog
What's new 2023
What's new 2021-2022
What's new - 2020
Docs powered by Archbee
Create Issues in Slack

Emoji Actions

The easiest and most popular way to create requests in Slack. Users can simply drop an emoji on any Slack message and convert it into a Jira ticket.

Make sure Troopr is invited to the channel for emoji actions to work. Troopr allow users to use the default ticket emoji or administrators can create custom emoji for the team. 

Ticket emoji action

Add the 🎫 (:ticket:) emoji to a Slack message to convert it to a Jira issue. If additional information is needed, Troopr will open the issue creation form. 

Check this feature in Webapp, 

Go to Troopr webapp> Settings> Under Workspace profile->Emoji Action > 🎫:ticket: 

Document image

Document image


Custom emoji action

Workspace administrators can create custom emoji actions for the whole team. To see the list of emoji actions available Go to Troopr webapp> Settings> Under Workspace profile->Emoji Action

For workspace administrators: To create and customize emoji actions, read more here.

Did this page help you?
PREVIOUS
Add Troopr to Slack channel
NEXT
Command actions
Docs powered by Archbee
TABLE OF CONTENTS
Ticket emoji action
Custom emoji action
Docs powered by Archbee