Global Shortcut
you can navigate to the shortcut menu by clicking on the 'plus' button next to the message bar this comes handy when users are at a meeting or taking notes and want to quickly convert those into jira issues step 1 open desired slack channel > message bar > navigate to the shortcut menu step 2 type "create" > dynamic ticket creation form opens up fill the necessary details > submit to create the ticket the shortcut menu is available in all slack channels and brings in improved accessibility to the action for most team members