Global Shortcut

You can navigate to the shortcut menu by clicking on the 'plus' button next to the message bar. This comes handy when users are at a meeting or taking notes and want to quickly convert those into Jira issues.

Step 1: Open desired Slack channel > Message bar > Navigate to the shortcut menu

Step 2: Type "Create" > Dynamic ticket creation form opens up. Fill the necessary details > submit to create the ticket.

The shortcut menu is available in all Slack channels and brings in improved accessibility to the action for most team members.