website logo
Chat with usSign upLoginPricingWebsite
Home
HelpDesk
Wiki
Projects
Reports
Check-ins
Navigate through spaces
⌘K
Troopr Projects
Install Troopr
Install from Troopr website
Install From Slack App Directory
Get Started
Get Started for administrators
Setup Jira Connection
Connect to Jira cloud
Connect to Jira Server / DC
Verify your Jira account
Map Slack users to Jira accounts
Add Troopr to Slack channel
Create Issues in Slack
Emoji Actions
Command actions
Task It message action
Global Shortcut
App Home Button
Auto create issues
Customize issue creation behavior
Update issues in Slack
Launcher
Comment It
App Home buttons
Commands
Preview issues in Slack
Customize issue message
Sync Jira issues with Slack
Text sync and Image sync
Channel Sync
Get notifications
Channel Notifications
Personal Notifications
Emoji actions
Emoji Markers
Enable Guest Access
Project Restrictions
Use Slack dashboard
Support Slack grid
Changelog
What's new
What's new - 2020
Docs powered by archbee 

Global Shortcut

You can navigate to the shortcut menu by clicking on the 'plus' button next to the message bar. This comes handy when users are at a meeting or taking notes and want to quickly convert those into Jira issues.

Step 1: Open desired Slack channel > Message bar > Navigate to the shortcut menu

Step 2: Type "Create" > Dynamic ticket creation form opens up. Fill the necessary details > submit to create the ticket.

Document image


The shortcut menu is available in all Slack channels and brings in improved accessibility to the action for most team members.

Did this page help you?
Yes
No
PREVIOUS
Multi Message Action
NEXT
App Home Button
Docs powered by archbee