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Troopr Projects
Install Troopr
Install from Troopr website
Install From Slack App Directory
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Get Started for administrators
Setup Jira Connection
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Create Issues in Slack
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Task It message action
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Customize issue creation behavior
Update issues in Slack
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Comment It
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Customize issue message
Sync Jira issues with Slack
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Changelog
What's new
What's new - 2020
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Customize issue message

You can customize how issue details will show up in a Troopr issue card message in a channel.

Examples of Troopr issue card messages

Issue card compact view
Issue card compact view
Issue card detailed view
Issue card detailed view

Where can you customize?

Troopr issue card can be customized in channel preferences. In the Troopr web app (https://app.troopr.io) navigate to Troopr Projects => Channel Preferences and then the channel where you want to customize the issue card.

Document image

What can you customize?

You can customize the following aspects about the issue card message

  1. Issue card title
  2. Issue card details
  3. Issue card buttons

Customize Issue card title

The title of the issue card usually shows project, type, priority and assignee. This can be customized using these options

Customize Issue card title
Customize Issue card title

Customize issue card details

The details of the issue card usually show issue key, status and summary. This can be customized using these options

Customize issue card details
Customize issue card details

Customize issue card buttons

Issue card usually shows buttons to "View", "Change Status" and "Comment". There is also a dropdown after these button showing rest of the actions. These buttons can be customized using these options.

Customize issue card buttons
Customize issue card buttons



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Sync Jira issues with Slack
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TABLE OF CONTENTS
Examples of Troopr issue card messages
Where can you customize?
What can you customize?
Customize Issue card title
Customize issue card details
Customize issue card buttons