Emoji Actions

Set up any emoji to create and update Jira issues in Slack, for yourself, for the channel or for the whole workspace!

Emoji Scope

Who can create

Who can use

Workspace Level

Workspace admin

All workspace users

Channel Level

Workspace admin

All channel members

Personal Level

All users

Person who setup the emoji

Setup Emoji Action for create or update Jira issue

Issue Create Action

With issue creation action, users can convert any Slack message into a Jira issue. 

Issue Update Action

Issue update action enables users to update any Jira issue. Use emojis to change status, priority, assign issues to yourself, mark issues as done, start watching issues and update fields.

Add Comment Action

With add comment action, users can add the Slack message as comment to an existing Jira issue. 

Default Emoji actions

Emoji

Purpose

🎫

Default emoji action that will trigger issue creation based on channel defaults

💬

Add the Slack message as comment to an existing Jira issue

👀

Assign the issue to yourself

Mark the issue status and resolution as done

Steps to create emoji actions

  1. To get started, go to Troopr Webapp -> Settings
  2. Choose the Emoji actions under Workspace settings if you are an admin. If you are a non admin trying to setup personal emoji actions, click on 'Emoji actions' under Personal settings.
  3. Click on "New Emoji Action '' button.
  4. Fill the form to create new emoji
Document image


Update Emoji Action 

Click on the customize button to update the existing emoji actions. You can choose to update the emoji, purpose, scope, emoji action type and additional details and values. Once the emoji action is updated, clicking on ‘Update emoji action’ will update the action of the emoji. 

Note: Administrators can update the action of the workspace/ channel emoji while users can update the action of the personal emoji they created.