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Troopr Assistant
Install Troopr
Emoji Actions
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Use Workflow Steps
Troopr Workflow Steps
Creating a Workflow
Testing the Workflow
Administrator roles
Workspace administrator privileges
Add, Remove other administrators
Enable / disable products in the workspace
Configure custom feedback management for the workspace
Manage Billing profile for the workspace
Link / Unlink Atlassian billing
Manage connections and related configuration
Map Slack users to Jira accounts
Remind users to verify their Jira accounts
Setup notification preferences on behalf of users
Setup global emoji actions
Setup global commands
Customize Troopr Bot
Channel administrator privileges
On-premise solution
What's New
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Customize Troopr Bot

Customize default bot channel behavior

Administrators can customize the default Troopr DM channel (bot channel) behavior for their team members.

Troopr defaults to command processing mode in the bot channel where Troopr will try to interpret commands if any in the message. See list of available commands in Troopr webapp. However administrators can now change this to "auto-suggest" behavior, where Troopr attempts to answer requests with suggestions from the configured Confluences spaces. Note: Troopr Wiki must be enabled for enabling ‘Auto suggest’. 

On switching to ‘Auto suggest’, administrators can configure the confluence spaces, matching options and suggest request options. Read more about Troopr Wiki here 

To enable this feature, 

Go to Troopr webapp (www.app.troopr.io) > Home > Slack app > Bot Behaviour

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Change Troopr Assistant bot name

Administrators can now change Troopr Assistant bot name in messages and also in sidebar. This feature is available only for enterprise plan. 

To change bot name,

Go to Troopr webapp (www.app.troopr.io) > Home > Slack app > Bot name

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Customize default bot channel behavior
Change Troopr Assistant bot name