Customize Troopr Bot

Customize default bot channel behavior

Administrators can customize the default Troopr DM channel (bot channel) behavior for their team members.

Troopr defaults to command processing mode in the bot channel where Troopr will try to interpret commands if any in the message. See list of available commands in Troopr webapp. However administrators can now change this to "auto-suggest" behavior, where Troopr attempts to answer requests with suggestions from the configured Confluences spaces. Note: Troopr Wiki must be enabled for enabling ‘Auto suggest’. 

On switching to ‘Auto suggest’, administrators can configure the confluence spaces, matching options and suggest request options. Read more about Troopr Wiki here 

To enable this feature, 

Go to Troopr webapp (www.app.troopr.io) > Settings > Slack app > Bot Behaviour

Change Troopr Assistant bot name

Administrators can now change Troopr Assistant bot name in messages and also in sidebar. This feature is available only for enterprise plan. 

To change bot name,

Go to Troopr webapp (www.app.troopr.io) > Settings > Slack app > Bot name