Website logo
Chat with usSign upLoginPricingWebsite
Home
HelpDesk
Wiki
Projects
Reports
Check-ins
Navigate through spaces
⌘K
Troopr Projects
Install Troopr
Install from Troopr website
Install From Slack App Directory
Get Started
Get Started for administrators
Setup Jira Connection
Connect to Jira cloud
Connect to Jira Server / DC
Verify your Jira account
Map Slack users to Jira accounts
Add Troopr to Slack channel
Create Issues in Slack
Emoji Actions
Command actions
Task It message action
Global Shortcut
App Home Button
Auto create issues
Customize issue creation behavior
Update issues in Slack
Launcher
Comment It
App Home buttons
Commands
Preview issues in Slack
Customize issue message
Sync Jira issues with Slack
Text sync and Image sync
Channel Sync
Get notifications
Channel Notifications
Personal Notifications
Emoji Markers
Enable Guest Access
Project Restrictions
Support Slack grid
Changelog
What's new 2023
What's new 2021-2022
What's new - 2020
Docs powered by Archbee
Get notifications

Personal Notifications

Users can configure their personal notifications of a Jira project channel in Slack. 

Manage personal notifications

Get started by typing this command in the "Troopr Assistant" app (bot channel).

/t configure

Click on "Personal Notifications'' , select ‘Customize’ under ‘Notifications from Jira Software Projects’. You will be redirected to the webapp where you can customize personal notifications. 

Document image


You can choose when to receive notifications using the pre-built filters or by using a JQL filter. Click on ‘Always send updates where I am mentioned’ and select the relevant fields for pre-built filters. 

You can also do future notification customization (optional) by selecting the specific events and fields you want to receive notifications for by selecting the relevant fields under ‘Send notifications only for these updates’ , ‘and there is an update to these fields’. Delivery frequency setting will batch notifications in the set interval. Choose to customize the delivery frequency based on your personal preferences. 

Every Troopr personal notification message has a link "Notification Preferences" in the footer.

Click on the link, you will be redirected to the "Personal Preferences" page in Troopr web app, where you can configure the same settings under the "Personal Notifications" section.

Customize issue message

You can customize how issue details will show up in a Troopr issue card message in a channel. Read more here

Default for Team members

Administrators can set up default personal notifications for team members. Read more here



Did this page help you?
PREVIOUS
Channel Notifications
NEXT
Emoji Markers
Docs powered by Archbee
TABLE OF CONTENTS
Customize issue message
Default for Team members
Docs powered by Archbee