Set up HelpDesk channels

Add Troopr to Slack channel

add troopr to a channel by typing the following command /invite @troopr assistant you will receive a welcome message click on the " onboard troopr" button and select the desired option to set up the channel for futher information on how to setup channels, check the links below setup agent channel read more here https //docs troopr ai/helpdesk/agent channel setup support channel read more here https //docs troopr ai/helpdesk/support channel or choose to copy channel preferences from an existing helpdesk channel read more here https //docs troopr ai/helpdesk/copy channel preferences