Set up HelpDesk channels
Add Troopr to Slack channel
Add Troopr to a channel by typing the following command
/invite @Troopr Assistant
You will receive a welcome message:
Click on the " Onboard Troopr" button and select the desired option to set up the channel.
For futher information on how to setup channels, check the links below.
Or choose to copy channel preferences from an existing Helpdesk channel- Read more here