Set up HelpDesk channels
Add Troopr to Slack channel
Add Troopr to a channel by typing the following command
/invite @Troopr Assistant
You will receive a welcome message:
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Click on the " Onboard Troopr" button and select the desired option to set up the channel.
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For futher information on how to setup channels, check the links below.
Or choose to copy channel preferences from an existing Helpdesk channel- Read more here