Emoji actions
Set up any emoji to create and update Jira tickets in Slack, for yourself, for the channel or for the whole workspace!
Emoji Scope | Who can create | Who can use |
Workspace Level | Workspace admin | All workspace users |
Channel Level | Workspace admin | All channel members |
Personal Level | All users | Person who setup the emoji |
With request creation action, users can convert any Slack message into a Jira request.
Issue update action enables users to update any Jira ticket. Use emojis to change status, priority, assign issues to yourself, mark issues as done, start watching issues and update fields.
With add comment action, users can add the Slack message as comment to an existing Jira ticket.
- Select any emoji and state its purpose.
- Select the scope as workspace/channel/personal. (If you are not an admin, only the ‘personal’ option would be available to you)
- Choose the emoji action type.
- Fill the additional details required based on the selected emoji action type.
Click on the customize button to update the existing emoji actions. You can choose to update the emoji, purpose, scope, emoji action type and additional details and values. Once the emoji action is updated, clicking on ‘Update emoji action’ will update the action of the emoji.
Please note administrators can update the action of the workspace/ channel emoji while users can update the action of the personal emoji they created.
Emoji | Purpose | Scope |
🎫 :ticket: | Default emoji action that will trigger issue creation based on channel defaults | Workspace |
💬 :speech_balloon: | Add the Slack message as comment to an existing Jira issue | Workspace |
👀 :eyes: | Assign the issue to yourself | Workspace |
✅ :white_check_mark: | Mark the issue status and resolution as done | Workspace |