Creating requests
Emoji Actions
the easiest and most popular way to create requests in slack users can simply drop an emoji on any slack message and convert it into a jira ticket make sure troopr is invited to the channel for emoji actions to work see how emoji actions works default emoji action add the 🎫 (\ ticket ) emoji to a slack message to convert it to a jira request if additional information is needed, troopr will open the request creation form using custom emoji administrators can create a custom emoji for each jira action read more https //docs troopr ai/emoji actions about global custom emoji actions