Creating requests
Emoji Actions
The easiest and most popular way to create requests in Slack. Users can simply drop an emoji on any Slack message and convert it into a Jira ticket.
Make sure Troopr is invited to the channel for emoji actions to work
See how emoji actions works:
Add the 🎫 (:ticket:) emoji to a Slack message to convert it to a Jira request. If additional information is needed, Troopr will open the request creation form.
Administrators can create a custom emoji for each Jira action. Read more here about global custom emoji actions.
Did this page help you?