Creating requests
On behalf of other employees
Support agents can create requests on behalf of other employees in Slack with Troopr.
Step 1: Go to Troopr Apphome> click on +Request
Step 2: Fill in the required details
Step 3: Under 'Raise this request on behalf of' section, select the employee name for whom you are raising the request and submit.
![Document image Document image](https://images.archbee.com/cjCcwGtbJXCnXPab2p_S-/GgqMuvC-vexWYLqN7midd_group-517-2.png?format=webp)
The Jira issue will be created and the employee for whom you have created the request for, will get updates of the created Jira ticket.