Connect to Jira

Connect your Jira Service Desk Cloud account

Initial setup (Cloud)

To get started, you can navigate to Jira "Connection" page by navigating to the Troopr web app and then to "HelpDesk (Jira)" then choose the "Connection" tab on the left sidebar.
Step 1: Enter Jira URL
You will be redirected to the Jira connection page where you can enter your Jira domain and click “Next”
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Step 2: Create Jira App Link
In this step, you will have to create a Jira App link from your domain to https://app.troopr.io﻿
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Step 3: Configure the Jira App Link
Configure the created link and click “Next”
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Step 4: Secure the Link
In the final step, secure the created link and click “Connect”.
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Get started for administrators

Connect your Jira Service Desk (Server/DC) account