Connect your Jira Service Desk Cloud account

Initial setup (Cloud) To get started, you can navigate to Jira "Connection" page by navigating to the Troopr web app and then to "HelpDesk (Jira)" then choose the "Connection" tab on the left sidebar.

Step 1: Enter Jira URL

You will be redirected to the Jira connection page where you can enter your Jira domain and click “Next”

Step 2: Create Jira App Link

In this step, you will have to create a Jira App link from your domain to https://app.troopr.io

Step 3: Configure the Jira App Link

Configure the created link and click “Next”

Step 4: Secure the Link

In the final step, secure the created link and click “Connect”.