Troopr HelpDesk

Troopr HelpDesk connects Slack and Jira Service Management for realtime bi-redirectional updates. IT and support teams use Troopr HelpDesk to collect employee requests and to triage employee requests in dedicated Slack channels.

See how Troopr HelpDesk works below:

• If you have not already, follow these instructions to Install Troopr in your Slack workspace.
• Follow instructions here to connect Troopr to your Jira account. (Cloud/Data Center/ Server)

You can start by setting up the following

1. Get started docs for employees and customers- Read more here
2. Get started docs for agents- Read more here
3. Get started docs for administrators- Read more here

For further help, reach out to our support team 24X7 at hello@troopr.io.