Troopr HelpDesk connects Slack and Jira Service Management for realtime bi-redirectional updates. IT and support teams use Troopr HelpDesk to collect employee requests and to triage employee requests in dedicated Slack channels.
See how Troopr HelpDesk works below:
- If you have not already, follow these instructions to Install Troopr in your Slack workspace.
You can start by setting up the following
For further help, reach out to our support team 24X7 at firstname.lastname@example.org.