Get started for administrators
troopr wiki integrates slack and confluence to allow users to effortlessly find and share wiki pages in slack 1 connect to confluence if you are not already connected to confluence, please read here https //docs troopr ai/wiki/connect to confluence about connecting a confluence account to your slack workspace 2\ configure confluence spaces articles from the configured spaces will be looked up for suggestions for requests made in this channel follow instructions https //docs troopr ai/wiki/link confluence spaces to connect confluence space(s) to the channel 3\ tune the confluence search behavior \[optional] troopr will look for pages in confluence that match the message in that channel you can fine tune the matching behavior by configuring the matching options and scope follow the instructions https //docs troopr ai/wiki/tuning confluence search to configure matching options for the search 4\ get answers automatically get matching confluence articles as answers for your query in the slack channel or in troopr bot channel read more here https //docs troopr ai/wiki/automatically 5\ search & share confluence pages on demand trigger a private search on demand and share the appropriate result as an answer in the channel or to users see more details on how to do that https //docs troopr ai/wiki/search on demand 6\ refine search keyword refine the confluence documents troopr suggested to you by triggering a new search using precise keywords read more here https //docs troopr ai/wiki/refine search keyword 7\ inform team to post requests in the slack channel inform the team that requests in the channel will now be automatically answered by troopr with related suggestions from confluence share this document to help them understand troopr wiki better get started for team https //docs troopr ai/wiki/get started 8\ track usage metrics periodically track usage metrics to improve the adoption and efficiency of troopr wiki service read more here https //docs troopr ai/wiki/track metrics 9\ collect requests employees may submit a request if troopr wiki suggestions do not resolve their problem read more here https //docs troopr ai/wiki/create requests on how to collect the requests