Troopr Wiki integrates Slack and Confluence to allow users to effortlessly find and share Wiki pages in Slack.
Before getting started ensure that your workspace administrator has configured Confluence for the team. If Confluence is not configured yet in your Troopr workspace, you can request the administrator to complete that step first by logging into Troopr and following instructions to connect to Confluence.
1. Locate Troopr Assistant app
If you can’t find Troopr under the App’s section on your Slack workspace, click on the Add App in the Slack sidebar and search for Troopr Assistant. Select Troopr so that it will start showing up under the Apps in Slack. We recommend that you star the Troopr Assistant app for easier accessiblity later.
2. Get answers automatically
Get matching Confluence articles as answers for your query in the Slack channel or in Troopr bot channel. Read more here.
3. Search & share Confluence pages on demand
Trigger a private search on-demand and share the appropriate result as an answer in the channel or to users. See more details on how to do that here.
4. Create requests
Create and track requests in Jira if Troopr Wiki suggestions do not resolve your query. Read more here on how to create requests.
5. Refine search keyword
Refine the Confluence documents Troopr suggested to you by triggering a new search using precise keywords. Read more here.