Troopr Wiki lets you automatically answer employee requests in Slack.
If you are not already connected to Confluence, please read here about connecting Troopr to your Confluence account.
Invite Troopr to a channel by typing the following command
/invite @Troopr Assistant
Follow instructions to set up the channel for Troopr Wiki.
Follow instructions here to connect Confluence space(s) to the channel
Follow the instructions here to configure matching options for the search.
Inform the team that requests in the channel may now be automatically answered by Troopr.
When Troopr does not automatically answer or Troopr answers does not resolve the request, you can trigger a search on the request on-demand and share the appropriate result as an answer in the channel. See more details on how to do that here
Periodically track usage metrics to improve the adoption and efficiency of Troopr Wiki service.