website logo
Chat with usSign upLoginPricingWebsite
Home
HelpDesk
Wiki
Projects
Reports
Check-ins
Navigate through spaces
Home
HelpDesk
Wiki
Projects
Reports
Check-ins
⌘K
Troopr Reports
Install Troopr
Install from Troopr website
Install From Slack App Directory
Get Started
Get Started for administrators
Setup Jira connection
Connect to Jira cloud
Connect to Jira Server / DC
Verify your Jira account
Map Slack users to Jira accounts
Deep dive into report templates
Schedule reports
Custom Reports
Jira Reports
Jira Nudges
Manage scheduled reports and nudges
Private Jira Reports
Take action in Slack
Changelog
What's new
Docs powered by archbee 

Connect to Jira Server / DC

Troopr Slack integration for Jira fully support supports Jira Server and Data Center for both Jira Software and Jira Service Desk integration. Full functionality of Troopr's Slack integration is available for Jira Server / Data Center.

Step 1: Whitelist Troopr IP addresses

Before you get started, let us ensure that Troopr Servers are reachable from your Jira Server host. You will likely have to whitelist Troopr host IP addresses to get started.

For Inbound from Troopr Server(s) :
  • 54.212.48.54
For outbound to Troopr Servers (for webhook)
  • 44.230.224.252 443
  • 13.127.66.168 443

Step 2: Connect to Jira Server (Jira Server Slack integration)

To get started, you can navigate to Jira "Connection" page by navigating to Troopr Web App and then to "Reports (Jira)" then choose the "Connection" tab on the left sidebar.

Document image

Choose "New Jira Server/Data Center Connection" to start the connection workflow. It is recommended that you use a dedicated Jira account with admin privileges to set up this connection.

Follow instructions on the screen to complete the Jira Server connection setup. Once done, you should see connection status in the "Account" section of the "Connection" page.

Type following command in any Slack channel to open "Troopr Launcher"

/t

Did this page help you?
Yes
No
UP NEXT
Verify your Jira account
Docs powered by archbee 
TABLE OF CONTENTS
Step 1: Whitelist Troopr IP addresses
Step 2: Connect to Jira Server (Jira Server Slack integration)