Verify your Jira account

In order to execute actions on reports in Slack, Troopr requires you to have connected your Jira account. You can do this by following the simple steps below.

Start from Slack

Go to Troopr in Slack by clicking on the "Troopr Assistant" app in the left side panel in Slack. If you don't find Troopr in your apps section, you can click on "Apps" and search for Troopr and select "Troopr Assistant". Once you are in the Troopr app, click on the Home tab



In the Home tab (also called Troopr App Home) you will find the "Jira Login" button. Click on the button to start the process. Once your Jira account is verified, you can click on the "Refresh" button in the Home tab to see all your Jira information.

Start from Troopr App

Go to the Troopr app here: https://app.troopr.io and click on "Reports (Jira)" and choose "Personal Preferences" and click on the "Login to Verify" button in the "My Account" section.



Once you complete the verification process, you will see your Jira account information in the "My Account" section as below.



You can link a different Jira account by unlinking first and following the same steps for linking the new account.

Unlinking your Jira account

Go to the Troopr app here: https://app.troopr.io and click on "Reports (Jira)" and choose "Personal Preferences" and click on the "Login to Verify" button in the "My Account" section.





Once unlinked, you can link a different Jira account by clicking on the "Login to Verify" button.