website logo
Chat with usSign upLoginPricingWebsite
Home
HelpDesk
Wiki
Projects
Reports
Check-ins
Navigate through spaces
Home
HelpDesk
Wiki
Projects
Reports
Check-ins
⌘K
Troopr Reports
Install Troopr
Install from Troopr website
Install From Slack App Directory
Get Started
Get Started for administrators
Setup Jira connection
Connect to Jira cloud
Connect to Jira Server / DC
Verify your Jira account
Map Slack users to Jira accounts
Deep dive into report templates
Schedule reports
Custom Reports
Jira Reports
Jira Nudges
Manage scheduled reports and nudges
Private Jira Reports
Take action in Slack
Changelog
What's new
Docs powered by archbee 

Verify your Jira account

In order to execute actions on reports in Slack, Troopr requires you to have connected your Jira account. You can do this by following the simple steps below.

Start from Slack

Go to Troopr in Slack by clicking on the "Troopr Assistant" app in the left side panel in Slack. If you don't find Troopr in your apps section, you can click on "Apps" and search for Troopr and select "Troopr Assistant". Once you are in the Troopr app, click on the Home tab

Document image

In the Home tab (also called Troopr App Home) you will find the "Jira Login" button. Click on the button to start the process. Once your Jira account is verified, you can click on the "Refresh" button in the Home tab to see all your Jira information.

Start from Troopr App

Go to the Troopr app here: https://app.troopr.io and click on "Reports (Jira)" and choose "Personal Preferences" and click on the "Login to Verify" button in the "My Account" section.

Document image

Once you complete the verification process, you will see your Jira account information in the "My Account" section as below.

Document image

You can link a different Jira account by unlinking first and following the same steps for linking the new account.

Unlinking your Jira account

Go to the Troopr app here: https://app.troopr.io and click on "Reports (Jira)" and choose "Personal Preferences" and click on the "Login to Verify" button in the "My Account" section.



Document image

Once unlinked, you can link a different Jira account by clicking on the "Login to Verify" button.



Did this page help you?
Yes
No
UP NEXT
Map Slack users to Jira accounts
Docs powered by archbee 
TABLE OF CONTENTS
Start from Slack
Start from Troopr App
Unlinking your Jira account