Get Started

Troopr projects connect Jira software projects to Slack so you can manage all your Jira projects directly in Slack. 

Before getting started ensure that your workspace administrator has configured Jira for the team. If Jira is not configured yet in your Troopr workspace, you can request the Jira administrator to complete that step first by logging into Troopr and following instructions to connect Jira Cloud or Server/DC.

Once your Slack workspace is connected to your Jira account by your administrator, you can get started by verifying your Jira account.

1. Locate the Troopr Assistant app (one time)

If you can’t find Troopr under the App’s section on your Slack workspace, click on the Add App in the Slack sidebar and search for Troopr Assistant. Select Troopr so that it will start showing up under the Apps in Slack.

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2. Verify your Jira account (one time)

To verify your Jira account, Click on "Jira Login" on the Home tab of the "Troopr Assistant" App

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Then Click on"Allow" on the Jira pop-up.

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After verification, when you come back to the Troopr Home tab, you should see your list of issues with relevant filters. You should also see the "+ Issue'' button to create a new issue in Jira.

 3. Invite Troopr to Channel

Invite Troopr to a channel by typing the following command

/invite @Troopr Assistant

You will receive a welcome message:

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Click on the " Onboard Troopr" button and select "Project Channel" option to set up the channel:

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Provide defaults for Issues creation and listing in the channel (these could be changed during Issue creation). You can choose to set up the channel only for Issue preview as well.

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Try Troopr Features:

  • Issue Preview (Unfurl)

In any channel where Troopr is added, Troopr will automatically unfurl any issue mentioned by the issue key or URL. Read more here. 

  • Two-way sync 

Troopr supports 2-way real-time updates of Jira issues in Slack channels. This feature works with both Jira Software issues and Jira Service Desk tickets. Read more here. 

  • Notifications 

Configure personal notifications for specific events at specified frequency. Read more here. 

  • Message Actions 

Trigger a Troopr action on a Slack message using message actions. Read more here. 

  • Emoji Actions 

Use emojis to create or update Jira issues from Slack. Read more here. 

  • Commands 

Invoke Troopr from anywhere in Slack to perform key Jira actions. Read more here. 

  • Slack Dashboard 

View issues assigned to you directly in Troopr App home in Slack. Read more here. 

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