Creating requests
Message action - Task it
Multi Message request creation
convert multiple slack messages in a conversation to one jira request by using the multi message action feature this feature requires marking the first and last messages in a sequence of messages and converting them into a jira request so if you want to convert 10 messages in a conversation, mark the first message using a 🎫 emoji, then use the 🎫 emoji again on the 10th message see how multi message request creation works step 1 mark the first message identify the first message in the conversation sequence and add the 🎫 emoji to it choose the "mark message" action in the following prompt that shows as a private message in that channel or thread step 2 use emoji to create a request identify the last message in the sequence and add the 🎫 emoji to it choose the "new issue" action in the following prompt that shows as a private message in that channel or thread in this case, troopr will look for all messages sent prior to the current one until it finds the one with the marker ( ticket ) emoji troopr will look up to 10 messages in history for marker emoji step 3 customize request details the first message text is captured as a request summary and the rest of the messages are captured as conversation context in the request description