The easiest and most popular way to create requests in Slack. Users can simply drop an emoji on any Slack message and convert it into a Jira ticket.
Make sure Troopr is invited to the channel for emoji actions to work
See how emoji actions works:
Default emoji action
Add the 🎫 (:ticket:) emoji to a Slack message to convert it to a Jira request. If additional information is needed, Troopr will open the request creation form.
Using Custom Emoji
Administrators can create a custom emoji for each Jira action. Read more here about global custom emoji actions.
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